Privacy policy

1. General

JP Solution cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by JP Solution. The starting date for the validity of these conditions is 03/12/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

 

2Privacy

We are responsible for the processing of personal data as shown in this privacy statement. If you have any questions and/or comments, we can be contacted via the details below.

E-mail: info@flexplint.nl

JP Solution collects personal information in various ways when you place an order or when you register for services offered by JP Solution. By registering you accept the collection of your personal data by JP Solution. In order to process your order, check for fraud and complete your order, we must collect and store the following information for each order placed; your name, email, home, shipping and billing address and telephone number.

What do we do with your data?

It is very important to know that we handle your data with the utmost care. We store this data securely and cannot be accessed by unauthorized persons. Your data will only be used internally at JP Solution, unless it is necessary for us to give this data to someone else. If that is the case, we ensure that they handle it as safely as we do. We use your data for various purposes, such as processing your order and offering appropriate offers that match your wishes.

We do not intend to collect data from website visitors who are 16 years or younger, only if they have permission from their parents or guardian. We cannot check age, so we encourage parents to be involved in their children's online activities. If there are any uncertainties or questions about this, please contact us at info@flexplint.nl.

The personal information you provide may be shared with fraud detection services and credit check agencies. Where we are legally required to do so, we will also provide this information to any relevant legal authority. Shipping information such as your address, email address and telephone number may be shared with courier services. This information is shared to provide you with the best service and will not be passed on by our couriers to third parties for any other purpose.

Credit card and bank details will never be shared with third parties and will only be used to process your order. Credit card details are encrypted and are not visible to JP Solution employees.

In addition, we collect information about website traffic, wish lists and other commercial information which we use to map consumer patterns which we use for internal research, marketing purposes and to adapt our website to better meet the demands of our consumers. to fulfil.

Protection of your personal information

JP Solution does as much as possible to guarantee the security, integrity and privacy of information you provide to us.

Accessing and Changing Personal Information

If, for any reason, you are concerned that the personal information JP Solution has collected from you is incorrect, please log in to our website to review and change your personal information. Only you have access to this personal data through your username and password.

Subscriptions

We apply an unsubscribe policy when it comes to communication via email. When you register via Flexplint.nl, you have the option to unsubscribe from registration in our email file. The purpose of registration is to collect information to enable you to receive up-to-date information and product offers from us.

By subscribing to our newsletter you consent to receive communications from us via email. However, every time we contact you by email after this, you will be given the opportunity to unsubscribe from this service by clicking on the unsubscribe button at the bottom of the email. You can also unsubscribe by sending an email to info@flexplint.nl.

We never sell your information to third parties for marketing purposes.

Customer service

You can reach us by email, Facebook and Instagram. In order to help you quickly, we look up your details in our system, so that we can answer your question or find a solution as quickly as possible. We also analyze these contact moments so that we can improve our service and serve you even better next time. 

Newsletters

To stay fully informed about the latest collection and great promotions, you can sign up for our newsletters. If you no longer wish to receive newsletters, you can easily unsubscribe.

Social media

If you contact us via social media, we will not store any information about you.

Business customers and partners

We also store data of our business contacts, but we handle it with the same care as the data of our other customers. If we carry out an assignment for you, we use the personal data for, for example, a quotation or invoice and to make agreements.

Fraud

We hope to never have to deal with fraud, but if necessary, we use customer data to prevent and combat fraud. If necessary, we must pass on data to government authorities.

 

3 Cookies

The information shown below is provided to you so that you are fully informed about what cookies are and which cookies we use at JP Solution. This allows you to make an informed decision about continued acceptance of these cookies.

What are cookies?

A cookie is an amount of data that a server sends to the web browser with the intention that it will be stored and returned to the server on a subsequent visit. This way, the server can recognize the browser again and keep track of what the user, or the web browser, has done in the past.

Use of Cookies by JP Solution

JP Solution uses cookies that we can request when you visit our website again in the future. By surfing our website you give us permission to place a cookie on your hard drive and retrieve it when you use Flexplint.nl  visit again in the future. We use cookies, among other things, to track how often a visitor visits our website, what the contents of his shopping cart are and what his previous purchases were in order to provide content that is relevant to the interests of this visitor. To do this, we may use website functionality cookies, website analytics cookies, customer preference cookies and targeting cookies.

The use of cookies is an industry standard and most web browsers are set to automatically accept cookies. However, if you wish, you can change this to prevent cookies from being automatically accepted. If you specifically do not want to accept cookies from our website, you can do this on a cookie-by-cookie basis, provided your browser allows this. If you choose to limit cookies or not receive cookies, you can continue to use most of the functions of our website, such as viewing and ordering products, but you should be aware that not everything will function as usual. meant. If you want to delete cookies that are already stored on your device, please consult the help section of your browser.

 

4 Questions and complaints

If you would like more information about our Privacy and Cookie policy, please send an email to info@flexplint.nl.